Ingrown Solutions

Beautifully Bare, Naturally Nourished.

6 products
6 products
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Frequently Asked Questions

What is the difference between Smooth Operator and Truth Serum?

They solve the same problem two different ways. Smooth Operator is our original ingrown hair serum, a blend of salicylic, glycolic, and lactic acids that exfoliates inside the follicle, and it is the stronger choice for clients who struggle with stubborn ingrowns and razor bumps. Truth Serum is acid free, made with witch hazel and botanicals, unscented, and gentle enough to use several times a day, which makes it the right pick for sensitive or reactive skin, for facial and brow waxing clients, and for anyone who prefers a clean, natural formula. Both are safe to apply right after a service. If you are not sure, start with Truth Serum, and move to Smooth Operator if the ingrowns need more help.

 

Which ingrown hair serum is safe during pregnancy?

Truth Serum. It contains no exfoliating acids, so it is formulated to be safe throughout pregnancy and while nursing, and it is the serum we recommend for expecting clients. Smooth Operator contains salicylic acid and should not be used during pregnancy or nursing, or by anyone with an aspirin allergy. As always, a client with specific concerns should check with her doctor.

Do these work after sugaring, laser, or shaving, or only after waxing?

They work after any hair removal method. An ingrown hair happens when a hair curls back or grows sideways under the skin, and that can follow waxing, sugaring, laser, electrolysis, tweezing, or shaving. Smooth Operator and Truth Serum both target the skin around the follicle rather than the removal method, and Nourishing Oils hydrate and support the skin barrier afterward, so the routine is the same whatever the service.

How soon after a wax should I start using a serum, and how often?

Right away. Both serums are gentle enough to apply immediately after a service, and that first application is the most important one, since the follicle is open and the skin is most prone to trapping hair as it heals. After that, use the serum daily, especially in the first week or two, then follow with a few drops of Nourishing Oil to hydrate and seal. Consistency between appointments is what keeps ingrowns from coming back.

Do I still need to exfoliate if I use a serum?

Gentle exfoliation helps the serum do its job by keeping dead skin from building up over the follicle. The Silicone Cactus Bikini Scrubber is designed for daily use in the shower on the bikini line and body without over scrubbing, and a body scrub two or three times a week does the rest. Avoid exfoliating in the first 24 to 48 hours after a wax, then bring it back into the routine.

What causes ingrown hairs after waxing or shaving?

An ingrown hair forms when a new hair curls back or grows sideways under the skin instead of up through the follicle, usually because dead skin has built up over the opening or the hair was cut at an angle that lets it pierce the skin. Waxing and sugaring remove the hair from the root, so the regrowth is finer, but the follicle is open for a few days and easily blocked. Keeping the follicle clear with a serum and the surface hydrated and gently exfoliated is what prevents them, which is exactly what this routine does.

I am a licensed professional. How do I buy these for my studio and retail shelf?

Every product in this collection is available in PRO 3 packs at half of retail, with no application and no login, and you can find them in our For the Pros Only collection. We confirm professional status on every 3 pack order, so please check out with your business name and email. The serums are the first step of the aftercare routine we use at our own studios, Wax & Lash in Denver, and a Pro Retail Starter Kit is a good way to try the routine on yourself and your clients before you commit to 3 packs.

Ingrown hair serums and treatments for skin after waxing, sugaring, laser, or shaving, from a licensed esthetician.

 

Ingrown hairs are the number one reason clients think hair removal does not work for them, and the fix is almost never more waxing. It is what happens to the skin in the days after. This collection is our answer, built by a licensed esthetician who has spent almost 25 years looking at post wax skin, and it works the same whether the hair was removed by waxing, sugaring, shaving, laser, or tweezing.

 

Smooth Operator is our original ingrown hair serum, a salicylic, glycolic, and lactic acid blend for clients who struggle with stubborn ingrowns and razor bumps, gentle enough to use right after a service. Truth Serum is the acid free alternative, made with witch hazel and botanicals, unscented, safe during pregnancy and nursing, and the right choice for sensitive or reactive skin and for facial and brow waxing clients. Our Nourishing Oils follow either serum to hydrate and support the skin barrier, and the Cactus Bikini Scrubber and body scrub keep dead skin from trapping hairs in the first place.

 

If you are a client, start with one serum and one oil and use them daily. If you are a licensed professional, every product here is available in PRO 3 packs at half of retail for your treatment room and your retail shelf, and you can find those in our For the Pros Only collection.